Sagent Behavioral Health - Grand Rapids

“I was informed that my therapist would be going on maternity leave, which I completely understood and respected. However, after that, no one from the office followed up with me regarding her return or offered to assign a new therapist. As someone seeking mental health support, being left without communication or a plan for continued care felt disappointing. I expected more consistency and follow-through from a mental health provider.”

“Ellie has so many fantastic therapists who specialize in different things. With Ellie Match, you can find the therapist who’s just right for you. I cannot say enough good things about the providers at Ellie Grand Rapids. I highly recommend Ellie Mental Health to anyone needing guidance on their mental health journey.”

“This is a good agency, with good people. I would have a much more difficult time managing my mental health without this provider. All the staff are friendly and helpful. Even therapists I don't know have helped me feel more comfortable and welcome within this location. To anyone who needs more fulfillment with any mental health needs, or haven't found any yet, I genuinely cannot think of a single criticism. Even other things like location cleanliness and the ease of signing in make it a completely stress free place for me to go and see my provider.”

“Horrible place. There's no receptionist no one to call, you have to call someone in the cities to make an appointment. I tried to cancel an appointment by texting back cancel and they still marked it as a missed appointment, and I made another appointment and my doctor didn't come online for it,and I got marked for another missed appointment. So I called them and left a message explaining what happened and no one called me back. Instead they canceled me as a client. I would recommend Lakeview Behavioral Health they were great.”