Sagent Behavioral Health - Mankato West

“UPDATE 4/26/25: Went to see yet another therapist that Nystrom told me had multiple years of experience in the categories I need (literally just anxiety, depression, and PTSD). Given time and money for three sessions only to receive self-help book recommendations and for the therapist to tell me that my anxiety would be lifelong and medication is my only realistic option. So now I’m paying hundreds for what a quick google search could have (and has already) told me. Yet every time frustration is expressed to management they conveniently never call back. So I leave a review, and every time it’s the same “we’re sorry you had a negative experience” reply they give to every reviewer. No follow up, no intention to make meaningful change. I’m starting to wonder if Nystrom is just really good at scamming because they scammed me out of over 1k at this point. They’ve only helped me feel more hopeless which really isn’t great for someone who already struggles with that as a symptom of depression. 2/7/25: They’ll give you the fastest therapist they can, but I’ve been through three this year already. First one was a new grad who diagnosed me with four different things upon our second time meeting and forgot to tell me she was pregnant- I only saw her a few times before she went on leave and had to switch providers. The next one they stuck me with was even more new to the field and all she knew how to do was smile and nod. This most recent one has now cancelled on me the last two times I’ve made appointments, and she cancelled just hours before. They told me this one had experience, but Florian will just stare at you and take deep breaths after you make yourself quite vulnerable. I’m not even in that bad of a place, so I’m worried for people who are and come to this place expecting to be helped. Suicide is easier than getting help from Nystrom.”

“Evan is very patient and Logan feels really comfortable with him in just a short period.”

“I am writing this with much disappointment. Recently I was in crisis mode. I stopped in the Mankato office to communicate to my psychiatrist for what I believed to be some pertinent information concerning work and home stressors. I was not asking for emergency stabilization or treatment, controlled substances as an anxiolytic or a non-scheduled appointment. I had a simple request that I felt needed to be communicated. I was told by the receptionist after she talked to the psychiatrist that I had three options. 1 Go to the emergency room. 2 Schedule an appointment. 3 Find other support. Gee, why thank you. That's awesome. Thanks for the empathy. Save your time and go elsewhere. I am disappointed in the way that situation was handled. I made the decision to go elsewhere for my mental health stabilization, treatment and therapy. I am a better person for having made that decision.”

“I love the staff I love how thorough everybody is there and I have had a great experience they have helped me so much they are very understanding and they are very patient with me and I never had a bad moment with them and I recommend them to everybody really hope this helps you”